Privacy Policy
Effective April 15, 2022 · Last updated April 2026
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We don't share any personally identifying information publicly or with third parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
SMS / Text Messaging Consent and Policy
By providing your phone number and submitting a loan application, consultation request, or other inquiry through our website, forms, or in person, you consent to receive text messages from Preston Lending regarding your mortgage inquiry, loan status updates, appointment reminders, and other communications related to the services you have requested.
Message frequency: Message frequency varies based on your loan activity and status. You may receive messages related to application updates, document requests, appointment confirmations, and general loan status notifications.
Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you'll receive a confirmation message and will no longer receive text messages from us unless you opt back in.
Opt-in: You may opt back in to receiving text messages at any time by replying START or by contacting us directly.
Help: For assistance, reply HELP to any message or contact us at (251) 999-6696 or rich@prestonlending.com.
Supported carriers: Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.
Privacy: Your phone number and opt-in data will not be shared with or sold to third parties for marketing purposes. Your information will only be used to communicate with you regarding the mortgage services you have requested.